New Mexico Register / Volume XXXIII,
Issue 15 / August 9, 2022
TITLE 13 INSURANCE
CHAPTER 10 HEALTH INSURANCE
PART 34 STANDARDS FOR ACCIDENT-ONLY,
SPECIFIED DISEASE, HOSPITAL INDEMNITY, DISABILITY INCOME, SUPPLEMENTAL, AND
NON-SUBJECT WORKER EXCEPTED BENEFITS
13.10.34.1 ISSUING AGENCY: New Mexico
Office of Superintendent of Insurance (“OSI”).
[13.10.34.1
NMAC - Rp, 13.10.34.1 NMAC, 07/01/2023]
13.10.34.2 SCOPE: This section identifies the excepted benefits and excepted benefits products
that are subject to this rule, and applicable exceptions.
A. Subject products. This rule applies to these excepted
benefits products:
(1) accident only;
(2) specified
disease or illness;
(3) hospital
indemnity;
(4) other fixed indemnity;
(5) disability income;
(6) supplemental; and
(7) insurance similar to
workers’ compensation (non-subject worker).
B. Extraterritorial
plans. This rule applies to every subject individual, group
and blanket contract of insurance, including any certificate, delivered in this
state, and to any subject contract issued to a group located outside of this
state, if any covered person resides in this state, except:
(1) a group plan, and certificates of
insurance relating to that plan, issued to an out-of-state employer that
employs 100 or fewer New Mexico residents at any time during the calendar year;
or
(2) a group or blanket plan issued to
an out-of-state entity that resides in a state whose laws offer protections
that, in the discretion of the superintendent, are equivalent to or more
protective than New Mexico law.
C. Grandfathered plans. This rule does not apply to:
(1) An individual or blanket plan issued
prior to the effective date of these rules if:
(a) the plan is guaranteed renewable,
non-cancellable, or guaranteed renewable through a specified age, or
conditionally renewable in the case of disability income plans;
(b) the plan is continually in force without
any lapse; and
(c) there are no material changes in the substantive provisions
of the plan after the effective date of this rule. An annual rate change that
does not exceed ten percent is not considered a material change in the
substantive provisions of a grandfathered plan unless the plan was issued with
a guaranteed rate.
(2) An employer group, labor union,
credit union, or bona fide association, as defined at Subsection
A of Section 59A-23G-2 NMSA 1978, if:
(a) the carrier began offering the
plan through the employer, labor union, credit union, or association prior to
the effective date of this rule;
(b) the plan is continually in force
without any lapse;
(c) eligibility for the plan is
limited to employees, labor union, credit union, or association members and
their dependents;
(d) there are no material changes in the
substantive provisions of the plan after the effective date of this rule. An
annual rate change that does not exceed ten percent is not considered a
material change in the substantive provisions of a grandfathered plan unless
the plan was issued with a guaranteed rate. Incremental changes in fixed dollar
coverage amounts or benefit limitations consistent with inflation, and changes in
plan enrollment of employees and their dependents (whether newly hired or newly
enrolled) are also not considered a material change.
D. Self-funded plans. This
rule does not apply to a self-funded employer plan.
[13.10.34.2
NMAC - Rp, 13.10.34.2 NMAC, 07/01/2023]
13.10.34.3 STATUTORY AUTHORITY: Sections
59A-18, 59A-16 and 59A-23G-3 NMSA 1978.
[13.10.34.3
NMAC - Rp, 13.10.34.3 NMAC, 07/01/2023]
13.10.34.4 DURATION: Permanent.
[13.10.34.4
NMAC – Rp, 13.10.34.4 NMAC, 07/01/2023]
13.10.34.5 EFFECTIVE DATE: July 1, 2023,
unless a later date is cited at the end of a section.
[13.10.34.5
NMAC - Rp, 13.10.34.5 NMAC, 07/01/2023]
13.10.34.6 OBJECTIVE: The purpose of
this rule is to establish regulatory requirements for the subject excepted
benefit plans. The rule will standardize and simplify the terms and
coverages; facilitate public understanding and comparison of coverage;
eliminate provisions that may be misleading or confusing in connection with the
purchase and
renewal of the coverages or with the settlement of claims and require
disclosures in the marketing and sale of subject excepted benefit
plans.
[13.10.34.6
NMAC - Rp, 13.10.34.6 NMAC, 07/01/2023]
13.10.34.7 DEFINITIONS: For definitions of terms contained in this rule, refer to
13.10.29 NMAC, unless otherwise noted below.
A. “Accident only plan” means an insurance
agreement that conditions a fixed indemnity benefit on the occurrence of an
injurious accident.
B. “Certificate” means a document that extends coverage
under a group plan to a group member.
C. “Direct response
insurer” means a carrier who does not sell its insurance products through
producers.
D. “Disability income plan” means an insurance agreement
that provides income protection benefits during a period of disability
resulting from either sickness, pregnancy, injury or a
combination of these.
E. “Domestic co-insured”
means a spouse or domestic partner insured under the same plan or
certificate.
F. “Hospital indemnity plan” means an insurance agreement
that conditions a fixed indemnity benefit on the hospitalization,
hospital-based treatment or hospice care of a covered
person.
G. “Occupational accident plan” means an accident-only
plan that pays a fixed indemnity benefit for injury that results from an
occupational accident involving a covered subject worker.
H. “Other fixed indemnity” means a fixed cash benefit
payable to a covered person on the occurrence of an event, circumstance
or condition, other than or in addition to accident, injury, illness or
disability.
I. “Plan” means any individual, group
or blanket insurance subject to this rule provided through a standalone policy,
certificate, contract or rider.
J. “Non-contributory” means that a covered person pays
no premium, membership fee or dues to qualify for coverage or benefits under the
plan.
K. “Non-subject worker plan” means an insurance agreement
that provides benefits similar to workers’
compensation benefits to a self-employed non-subject worker.
L. “Specified disease plan” means an insurance agreement
that conditions a fixed indemnity benefit on the occurrence or diagnosis of a
specific disease or illness that is either life-threatening or likely to cause
a covered person to incur significant financial obligations.
M. “Supplemental plan” means an insurance agreement that
provides benefits that supplement coverage under a group major medical, TRICARE
or Champus plan.
[13.10.34.7
NMAC - Rp, 13.10.34.7 NMAC, 07/01/2023]
13.10.34.8 GENERALLY APPLICABLE PROVISIONS: A plan subject to this rule shall comply with these provisions:
A. Probationary periods. A plan shall not include a
probationary or waiting period during which no coverage is provided for a
covered benefit after the coverage effective date. A probationary period does
not include an eligibility-waiting period during which no premium is paid, or
an elimination period for a disability income plan.
B. Riders and other
supplements. A rider, amendment, endorsement or
other supplement shall explicitly state which benefits the carrier has amended
or supplemented from the original plan.
C. Preexisting conditions. An individual plan, or plan
sold through an association or group described in Paragraph (2) or (4) of
Subsection A of Section 59A-23-3 NMSA 1978, shall not exclude coverage for a
loss due to a preexisting condition unless the application or enrollment form
includes a conspicuous notice about the scope and applicability of any such
exclusion that will apply in the coverage, and that notice also appears in the
plan document issued to the covered person at the start of the free look
period.
D. Return of premium. A plan may include a
return of premium or cash value benefit if authorized by the superintendent
following an evaluation of the potential impact on the carrier’s reserves and
ability to service policy obligations. Nothing in this rule requires a carrier
to seek authorization from the superintendent to return premiums unearned
through termination or suspension of coverage, retroactive waiver of premium
paid during a medical condition, payment of dividends on participating
policies, or experience rating refunds.
E. Exclusions. A plan
shall not exclude any type, circumstance or cause of loss that would not
otherwise be covered, and the plan exclusions shall not, individually
or collectively, unreasonably or deceptively alter the scope of coverage. Subject
to the foregoing, a plan may exclude coverage for the following conditions,
circumstances and causes of loss:
(1) preexisting
conditions;
(2) loss
resulting from or contributed to by:
(a) war
or act of war (whether declared or undeclared); participation in a felony, riot
or insurrection; service in the armed forces or units
auxiliary to it;
(b) suicide
(sane or insane), attempted suicide or intentionally self-inflicted injury
within two years of the effective date of coverage;
(c) aviation,
other than travel as a fare paying passenger on a commercial carrier; or
(d) incarceration
or detention due to illegal activity.
(3) loss
for which benefits are provided under Medicare or other governmental program
(except Medicaid), a state or federal workers’ compensation program, employers
liability or occupational disease law, or motor vehicle no-fault law;
(4) participation
in an illegal activity;
(5) voluntary
intoxication by any legal or illegal drug, including alcohol;
(6) specifically
named high-risk physical activities;
(7) international territorial
limitations;
(8) occupational injury or disease;
(9) normal pregnancy or childbirth;
(10) foreign travel or residency; or
(11) any other type, circumstance
or cause of loss if the carrier satisfies the superintendent that the exclusion
promotes a legitimate underwriting or public policy objective or is required to
comply with any state or federal law.
F. Contracted providers. A plan shall not condition a benefit
or offer an enhanced benefit based on receipt of health care from any specific
provider, provider network or facility, or based on the care methodology. A
carrier shall not refer to a network or provider arrangement in any plan
document or advertisement.
G. Marketing of blanket or group coverages. A carrier
shall not sell any blanket coverage that is not described in Section 59A-23-2
NMSA 1978 or group coverage that is not identified or described in Section
59A-23-3 NMSA 1978.
H. Arbitration
provisions. A plan shall not require a covered person or master
policyholder to submit a dispute arising out of or relating to the plan to mediation
or arbitration. A covered person or master policyholder may agree to
participate in voluntary mediation or arbitration after the submission of a
claim for benefits, or after a dispute arises.
I. Legal compliance. A covered person’s rights under any
plan shall be governed by the terms of the plan approved by the superintendent,
and by applicable state and federal law. This rule does not limit the
superintendent’s authority to approve or disapprove a plan or plan provision as
authorized by any other state or federal law.
J. Telemedicine
services. A plan that provides a benefit conditioned on a covered person’s
receipt of a health care service shall provide that benefit if the service is
delivered in-person or virtually. No plan may offer a telemedicine only
benefit.
K. Discrimination. No
carrier or plan shall discriminate in eligibility for coverage or benefits on the basis of sex, sexual orientation, gender, gender
identity, race, religion, or national origin. A plan may differentiate on the basis of age in rating and age limits on coverage.
L. Insurance cards. A carrier shall not
issue an insurance card or similar proof of coverage to a covered person.
M. Direct reimbursement. A carrier shall pay fixed
indemnity benefits directly to a covered person unless the covered person
assigns benefits after a covered loss occurs. A coercive assignment is unenforceable.
N. Inducements. Except as authorized by Section 59A-16-17
NMSA 1978, and these rules, a carrier shall not offer or provide monetary or
other valuable consideration, engage in misleading or deceptive practices or make untrue, misleading, or deceptive
representations in any plan document, advertising or sales presentation to
induce enrollment.
O. Military service exclusion or suspension. If a plan
contains a military service exclusion or a provision that suspends coverage
during military service, the plan shall refund unearned premiums upon receipt
of a written request for refund, or upon learning that a covered person has
entered military service.
P. Individual noncancellable and guaranteed renewable
policies. A “noncancellable,” “guaranteed renewable,” or “noncancellable
and guaranteed renewable” individual plan shall not provide for termination of
coverage of the domestic co-insured solely because of the occurrence of an
event specified for termination of coverage of the covered person, other than
nonpayment of premium. In addition, the plan shall provide that in the event of
the covered person’s death, the domestic co-insured of the covered person, if
covered under the plan, shall become the policyholder.
(1) The terms “noncancellable” or
“noncancellable and guaranteed renewable” may only be used in an individual
excepted benefit plan if the covered person has the right to continue the
coverage by timely paying premiums, until the age of 65 or until eligibility
for Medicare, during which time the carrier has no unilateral right to change
any provision of the plan.
(2) The term “guaranteed renewable” may
only be used in a plan where the covered person has the right to continue in
force, by timely paying premiums, until the age of 65 or until eligibility for
Medicare, during which period the carrier has no unilateral right to change any
provision of the plan, other than changes in premium rates by classes.
(3) In an individual
plan covering domestic co-insureds, the age of the younger of the two
shall be used as the basis for meeting the age and durational requirements of
the definitions of “non-cancellable” or “guaranteed renewable.” However, this
requirement shall not prevent termination of coverage of the older of the two
upon attainment of the stated age, so long as the plan may be continued in
force as to the younger of the two to the age or for the durational period as
specified in the plan.
Q. Dependent child. An individual excepted benefit plan's
coverage for a child who is incapable of self-sustaining employment on the date
the child would otherwise age out of coverage shall
continue if the child depends on the covered person for support and
maintenance. The plan may require that within 31 days of the date the company
receives proof of the child's incapacity, the covered person may elect to
continue the plan in force with respect to the child or insure the child under
an approved conversion plan.
R. Continuous loss. A carrier shall not terminate a plan,
except for non-payment of premium, during a period of continuous loss that
commences during the period of coverage unless expressly limited by the
duration of the benefit period, if any, or any maximum benefit limit.
S. Waivers. Where a waiver is required as a condition of
plan issuance, renewal or reinstatement, a signed acceptance by the covered
person is required. A waiver shall be limited to a specifically named or
described disease, physical condition or activity.
T. Termination of coverage. A carrier may terminate a plan
only for a reason specified in the agreement delivered to the covered person. A
plan may authorize termination for:
(1) failure of the covered person or
subscriber to pay the premiums and other applicable charges for coverage;
(2) material breach of a contractual
obligation, or a prejudicial failure to satisfy a post-loss condition;
(3) fraud or misrepresentation affecting underwriting;
(4) expiration of term; or
(5) any reason that the superintendent
determines is not substantively or procedurally unconscionable.
U. Notice required upon termination of coverage for
individual plans. A carrier shall not terminate a plan unless it provides
written notice to a covered person 30 days prior to the intended termination
date. Notice of termination shall:
(1) be in writing and dated;
(2) state the reason for termination, with
specific references to the clauses of the plan that justify the termination;
(3) state that a covered person’s plan
cannot be terminated because of health status, need for services, race,
religion, national origin, gender, gender identity, age (except where allowed by law or rule), or sexual orientation of
covered persons under the contract;
(4) state that a covered person who
alleges that an enrollment has been terminated or not renewed because of the
covered person’s health status, need for health care services, race, religion,
national origin, gender, gender identity, age or sexual orientation may file a
complaint with the superintendent of insurance at www.osi.state.nm.us or
1-855-427-5674; and
(5) state that in the event of termination
by either the covered person or the carrier, except in the case of fraud or
deception, the carrier shall, within 30 calendar days, return to the covered
person or subscriber the portion of the money paid to the carrier that
corresponds to any unexpired period for which payment had been received
together with amounts due on claims, if any.
V. Notice required upon termination of coverage for group
plans. A group plan shall specify that either the carrier or the group
master policyholder shall provide notice to the party responsible for providing
notice to each group certificate holder of any plan expiration, lapse or termination at least 30 days in advance. Except where
the group policyholder or the employer is replacing a group plan with another
carrier’s plan, a carrier shall not terminate a group plan unless it provides
written notice to the party responsible for providing notice to each certificate
holder 30 days prior to the certificate holder’s intended termination date. The
party responsible for providing notice to each certificate holder shall attest
that notice was provided 30 days prior to the intended termination date. Notice
of termination shall:
(1) be in writing and dated;
(2) state the reason(s) for termination,
with specific references to the clauses of the plan that justify the
termination; and
(3) state that in the event of termination
by either the group policyholder or the carrier, except in the case of fraud or
deception, the carrier shall, within 30 calendar days, return to the group
policyholder the money paid to the carrier that corresponds to any unexpired
period for which payment had been received.
W. Claim form. If a carrier requires submission of a claim
form as a condition of payment, the carrier, upon receipt of notice of a claim,
shall deliver the form to the covered person. If a carrier does not deliver a
claim form within 15 days after notice of a claim, the claimant shall be deemed
to have complied with any proof of loss requirement if a written notice of
claim contains sufficient detail to determine that a covered loss occurred.
X. Grace periods. A carrier shall grant a premium payment
grace period of at least 10 days for a monthly premium plan and at least 31
days for a plan billed less frequently.
Y. Variability.
A carrier who offers an individual plan with variable benefit types and levels
shall submit for approval the outline of coverage and benefits that illustrates
the plan design that would be available to a prospective covered person. A
carrier who offers coverage to eligible covered persons under a group plan
shall submit for approval an outline of coverage or certificate that
corresponds with the plan design ultimately offered to those covered persons. A
carrier shall comply with the variability guidance posted on the OSI website,
including mapping requirements. Each distinct outline of coverage, or
certificate shall be subject to a filing fee as specified in statute.
Z. Treatment trigger. Except as expressly authorized in
this rule, no accident only or specified disease plan shall condition a benefit
on a covered person’s receipt of health care or offer a fee for service benefit.
AA. Portability. A portability or continuation provision in an
employer group plan shall not allow a person whose group eligibility ends to
continue group coverage for more than nine months. A portability or continuation
provision in any other type of group plan shall not allow a covered person to
continue coverage for more than three months. In the event of the death of a
covered group member, coverage for a domestic co-insured of the decedent
insured may continue for two years, until one-year after any minor dependent
insured obtains the age of majority, and for one-year after circumstances
creating dependency end for any other dependent insured.
BB. Subrogation. A carrier who offers or pays a fixed
indemnity benefit shall not claim, assert or pursue
subrogation.
CC. Benefit minimums. The superintendent may, after
conducting a public hearing, issue an order mandating, or reducing mandated, benefit
minimums for any type of subject plan. A non-contributory plan is not subject
to any benefit minimum mandated by this rule. Benefit minimums are not
applicable to the non-contributory portion of a plan that has both contributory
and non-contributory portions.
DD. Value added product or service. A carrier shall not
provide or offer a value added product or service in
connection with a subject plan if any part of the cost of providing the product
or service is included in the plan rates. A carrier who proposes to offer a value added product or service must provide actuarial
certification of compliance with this rule.
[13.10.34.8
NMAC - Rp, 13.10.34.8 NMAC, 07/01/2023]
13.10.34.9 ADDITIONAL REQUIREMENTS FOR DISABILITY
INCOME PLANS: A disability income plan is
subject to these additional requirements:
A. Benefit reduction. A disability
income plan may provide that benefits shall decrease
by up to fifty percent if the covered person is or attains the age of 62 during
the period of disability.
B. Disability limitation. A disability
income plan shall only provide benefits for disability resulting from injury,
sickness, pregnancy or combination of these causes.
C. Partial disability. A disability
income plan shall consider an individual to be partially disabled if the
individual:
(1) is unable to perform one
or more but not all of the substantial and material
duties or words of similar import, of the individual’s employment or existing
occupation or work a specified percentage of time, or a specified number of
hours, or earn a specified amount of compensation; and
(2) remains engaged in work for wage or profit.
D. Residual disability. A
disability income plan shall consider “residual disability” in relation to the
individual's reduction in earnings and may be related either to the inability
to perform some part of the "major," "important" or
"essential duties" of employment or occupation or to the inability to
perform all usual business duties for as long as is usually required. A
disability income plan that provides for residual disability benefits may
require a qualification period, during which the covered person must be
continuously totally disabled before residual disability benefits are payable.
The qualification period for residual benefits may be longer than the
elimination period for total disability. In lieu of the term "residual
disability," a disability income plan may use “proportionate disability”
or other term of similar import that, in the opinion of the superintendent,
adequately and fairly describes the benefit.
E. Total
disability. A disability income plan shall not define “total
disability” more restrictively than a definition requiring that an individual
who is totally disabled not be able to perform the duties of any employment or
occupation for which he or she is or becomes qualified by reason of education,
training, or experience; and is not, in fact, engaged in any employment or
occupation for wage or profit.
(1) Total
disability may be defined in relation to the inability of the insured to
perform duties, and may include a reduction in earnings requirement, but may
not be based solely on an insured’s inability to:
(a) Perform
any occupation whatsoever, any occupational duty, or any and every duty of his
or her occupation; or
(b) Engage
in a training or rehabilitation program.
(2) A
disability income plan may require the covered person to have complete
inability to perform all of the substantial and
material duties of his or her regular occupation, or words of similar import.
(3) If
the covered person is not employed at the onset of disability, a disability
income plan shall not define total disability more restrictively than the
inability to perform three or more activities of daily living, as certified by
a physician.
(4) A
carrier may require proof of disability or care to be provided by a physician
other than the insured of a member of the insured’s immediate family.
F. Independent
examination. A carrier may require a covered person to undergo
an independent examination to evaluate disability as often as reasonably
necessary.
G. Elimination
period. A disability income plan shall not include an
elimination period greater than 30 days in the case of coverage providing a
benefit duration of one year or less; 60 days in the case of coverage providing
a benefit duration of greater than one year and no more than two years; 90 days
in the case of coverage providing a benefit duration of greater than two years
and no more than three years; 180 days in the case of coverage providing a
benefit duration of greater than three years and no more than five years; or 365
days in all other cases. For purposes of this provision, the benefit duration
shall disregard reduced benefit durations based on age. If a plan provides both
full and partial disability, only one elimination period is allowed. The
requirements of this section do not apply to a short term
disability plan.
H. Minimum
benefit period. After the elimination period, a disability
income plan shall not have a benefit duration of less than three months, or
until the disability ends, whichever is less.
I. Recurrent
disabilities. Unless a disability income plan provides for a
benefit payable to a certain age limit, a provision relating to recurrent
disabilities shall not specify that a recurrent disability be separated by a
period greater than six months.
[13.10.34.9 NMAC - Rp, 13.10.34.9 NMAC,
07/01/2023]
13.10.34.10 ADDITIONAL REQUIREMENTS FOR ACCIDENT-ONLY
PLANS: An accident-only plan is subject to these additional
requirements.
A. Plan definitions. An accident-only plan:
(1) shall not define “accident” more
narrowly than an injurious event during the coverage period that was unexpected
and unintended from the standpoint of the covered person.
(2) shall not define “injury” more
narrowly than physical or mental harm that results from an accident, no matter the
degree of harm or when it manifests.
B. Coverage requirements.
An accidental death benefit in an accident-only plan shall be no less than $5,000
for a named covered person and any domestic co-insured. Dependent coverage for
accidental death shall be no less than $2,500 for each dependent. The death benefit
amount may vary for each specifically identified life insured under the policy
or certificate. A dismemberment benefit shall be at least $2,500 for loss of an
arm or leg. The benefit amount for partial
dismemberment and loss of a non-limb body part shall be no less than $250 for
each covered loss.
C. Basis of compensation.
An accident-only plan shall only compensate for losses on a fixed-indemnity
basis.
D. Specified accident.
Specified accident insurance coverage shall only be sold as blanket coverage
pursuant to Section 59A-23-2 NMSA 1978, or as nonrenewable individual coverage
with a term not to exceed 30 days. Specified accident coverage shall only be
offered in a designated specified accident plan.
E. Occupational accident
plan. An occupational accident plan:
(1) shall only be
issued to an individual or group member who is a worker engaged in employment
subject to New Mexico workers’ compensation law protections.
(2) shall only pay
benefits conditioned on the covered person sustaining a work-related injury.
(3) shall not
coordinate with workers’ compensation benefits.
(4) shall include
this notice, displayed on a cover page or on the first page of the plan in bold
14-point type:
YOUR
PURCHASE OF THIS PLAN DOES NOT RELEASE YOUR EMPLOYER FROM ANY LEGAL DUTY TO
PROVIDE WORKERS’ COMPENSATION COVERAGE. TO LEARN MORE ABOUT YOUR RIGHTS TO
WORKERS’ COMPENSATION COVERAGE PLEASE CONTACT:
STATE
OF NEW MEXICO
WORKERS’
COMPENSATION ADMINISTRATION
2410
CENTRE AVE SE
ALBUQUERQUE,
NM 87106
505-841-6000
www.workerscomp.nm.gov
THIS
PLAN ONLY PROVIDES BENEFITS IF YOU ARE INJURED WHILE ENGAGED IN EMPLOYMENT
SUBJECT TO NEW MEXICO WORKERS' COMPENSATION LAWS. IF YOU ARE NOT ENGAGED IN
SUCH EMPLOYMENT OR CEASE TO BE ENGAGED IN SUCH EMPLOYMENT, CONTACT US AT
[INSERT NUMBER] AND WE WILL CANCEL THIS PLAN AND REFUND ANY UNEARNED PREMIUM.
(5) shall
not reduce or eliminate any benefit because a covered person receives, or is
entitled to receive, workers’ compensation benefits.
(6) shall not exclude activities or
accidents inherent to the covered person’s occupation.
(7) shall
not require a covered person to waive rights to workers’ compensation coverage
or benefits.
(8) shall be cancellable at any time.
(9) shall not be conditioned on a covered
person receiving workers’ compensation benefits.
(10) shall provide benefits for any injury
that results during a covered person’s work hours at the covered person’s work
location, subject to any authorized exclusion and to the going-and-coming rule.
An injury to a traveling worker shall be covered if the injury results while
the worker is traveling for the employer and is being compensated for the
travel.
F. Sickness benefit. An
accident-only plan shall not offer a benefit for any sickness or disease that is
not caused by a covered accident. Sickness or disease benefits shall be limited
to illness that arises within 90 days of the accident. Sickness benefits may
include coverage for mental health care or nervous disorders that result from an
accident.
G. Other Fixed Indemnity Benefits: An accident-only plan may offer other fixed indemnity
benefits in compliance with Section 13.10.34.12.
H. Income replacement benefit. An accident-only
plan may offer income replacement benefits only for disability resulting from a
covered accident.
I. Accidental cause
variation. An accident only plan that provides benefits, or benefit amounts,
that vary depending on the accident cause, place, time
or manner shall prominently set forth in the outline of coverage the
circumstances under which different benefits or amounts are payable. A plan
that includes accidental cause variation may be deemed a specified accident
plan subject to the specified accident provisions of this rule.
J. Exclusion
consistency. A carrier shall not suggest or imply that an accident only plan
applies to injury that results from an excluded activity.
K. Death and dismemberment. An accident-only plan may
offer a death and dismemberment benefit. When accidental death and
dismemberment coverage is part of an individual plan, the covered person shall
have the option to include all covered persons under the coverage and not just
the principal covered person.
L. Delayed loss. Accident-only benefits shall be payable
if a covered loss was caused by a covered accident during the period of
coverage even if the loss first manifests after the period of coverage,
provided notice of loss is provided within five years of the covered accident
M. Fractures or dislocations. A plan that provides
coverage for fractures or dislocations shall provide benefits for full and
partial fractures or dislocations.
[13.10.34.10
NMAC - Rp, 13.10.34.10 NMAC, 07/01/2023]
13.10.34.11 ADDITIONAL REQUIREMENTS FOR HOSPITAL
INDEMNITY PLANS: A hospital indemnity plan is
subject to these additional requirements.
A. Benefit minimum. A hospital indemnity
plan shall pay a minimum lump-sum of no less than $1,500 upon initial
confinement. A plan may offer additional lump-sum or daily benefits for additional
periods of confinement as defined by the plan, subject to the provisions
contained in this rule.
B. Continuous hospital
confinement. A hospital indemnity plan shall treat consecutive days of
in-hospital service received as an inpatient, and successive inpatient confinement
for treatment of the same condition within 30 days of prior discharge, as a
single period of confinement. A carrier shall not combine confinements that
result from medically distinct causes. A plan may exclude benefits for any
calendar day period of confinement that does not result in billed charges by a
hospital.
C. Basis of compensation.
A hospital indemnity plan shall
provide benefits only on a fixed indemnity basis.
D. Hospital indemnity benefit
limitations. A hospital indemnity plan shall only offer benefits
conditioned on a covered person being hospitalized, or receiving hospice,
convalescent or extended care, hospital-treatment related ambulatory surgical
center services, ambulance service to or from a covered confinement,
hospital-affiliated outpatient services, anesthesia, surgery, emergency care
leading to a hospital, convalescent or hospice confinement, lost wages during a
period of hospital confinement, or expenses to travel to or from a hospital
confinement. These benefits shall not be offered as a separate rider.
E. Confinement defined. A hospital
indemnity plan shall define “confinement” as any consecutive 24-hour period
during which medical observation or services are provided on a continuous basis
in a licensed medical facility, each immediately successive such period, and
any period of time less than 24-hours on the date of
discharge from any such confinement.
F. Convalescent or extended care. A plan that provides a
benefit conditioned on a covered person receiving convalescent or extended care
following hospitalization shall provide such benefits if the admission to the
convalescent or extended care facility is within 14-days after discharge from
the hospital.
[13.10.34.11
NMAC - Rp, 13.10.34.11 NMAC, 07/01/2023]
13.10.34.12 OTHER FIXED INDEMNITY: Other fixed indemnity benefits are subject to these additional requirements.
A. Benefits.
Other fixed indemnity benefits shall be no less than $50 per triggering event, circumstance or condition. The aggregate amount of all other
fixed indemnity benefits offered shall not exceed $10,000.
B. Limitations. A carrier shall not offer or sell a
person a plan, or combination of plans, that provide more than ten other fixed
indemnity benefits. A carrier shall not sell a plan that includes other fixed
indemnity benefits if that would result in the customer having coverage for
more than ten other fixed indemnity benefits under one or more plans. An
application for a plan that offers other fixed indemnity benefits shall inquire
whether a prospective insured has other excepted benefits coverage, and about
the number and type of other fixed indemnity benefits covered by a prospective
insured’s other coverage, if any. A carrier that offers more than five other
fixed indemnity benefits must do so in a manner which is not ambiguous,
deceptive, or misleading, or which suggests that the package of fixed indemnity
benefits is a substitute for or constitutes major medical insurance.
C. Other fixed indemnity benefit types. Unless otherwise
limited by this rule, the other fixed indemnity benefits shall be limited to hospitalization,
outpatient services, ambulance and other transportation services, behavioral
health services, laboratory and imaging services, in-home care, durable medical
equipment, home, work or vehicle modifications to accommodate disability, therapy
services, treatment-related lost wages, health care related lodging, pet care
and daycare services, or cosmetic services relating to a covered accident or
illness. Other fixed indemnity benefits may be offered as a stand-alone policy
or certificate of insurance or as a rider to an excepted benefit subject plan. A
stand-alone other fixed indemnity plan shall include all notices required by this
rule at an appropriate reading level which is understandable to a prospective
insured.
D. Treatment trigger. Other fixed indemnity benefits may
be conditioned upon a covered person receiving medical care given in a
medically appropriate location. A carrier shall not condition payment for any
such benefit on prior approval of treatment or on medical necessity.
[13.10.34.12
NMAC - Rp, 13.10.34.12 NMAC, 07/01/2023]
13.10.34.13 ADDITIONAL REQUIREMENTS FOR SPECIFIED
DISEASE PLANS: A specified disease plan is
subject to these additional requirements.
A. General requirements.
(1) A
plan covering a single specified disease or combination of specified diseases
shall not be sold or offered for sale other than as a specified disease plan.
(2) A
specified disease plan that conditions payment upon a
pathological diagnosis shall also provide that if the pathological diagnosis is
not medically feasible, a clinical diagnosis will be accepted.
(3) A
specified disease plan shall pay a lump-sum upon medical diagnosis of the
specified disease, or for any form or variation of a specified disease that is
covered by the plan.
(4) An
individual specified disease plan shall be guaranteed renewable.
(5) A
specified disease plan shall not be sold to a person covered by any Title XIX
program (Medicaid, Centennial Care or any similar
name). An individual specified disease plan shall contain a statement above the
signature line of an individual applicant or covered person attesting that the
person seeking to be covered for a specified disease is not covered by
Medicaid. The statement may not be combined with any other statement for which
the carrier may require the applicant or covered person’s signature. For group
plans, the carrier shall provide a notice in any enrollment materials of the
above prohibition of sale of a specified disease plan to persons covered by
Title XIX programs.
(6) Any
benefit that is conditioned on repeated care for a specified disease shall
begin with the first day of care even if the diagnosis is made at some later
date.
(7) A
specified disease plan shall provide benefits only on a fixed indemnity basis.
(8) A
specified disease plan may offer other fixed indemnity benefits in compliance
with 13.10.34.12.
B. Minimum benefits. The following minimum benefits
standards apply to all specified disease coverages:
(1) No
less than an aggregate amount of $5,000 per triggering diagnosis. The OSI may
approve product filings that allow a lower aggregate amount for a variant or
subtype of a covered specified disease that requires minimally invasive
treatment or are non-life-threatening. OSI may also approve plan designs for
more extensive coverage for dependents.
(2) Dollar
benefit limits shall be offered for sale only in even increments of $1,000
unless for dependent extended coverage riders, in which case this extended
coverage may be offered for sale only in even increments of $500.
(3) Where
coverage is advertised or otherwise represented to offer generic coverage of a
disease or diseases, the same dollar amounts shall be payable regardless of the
particular variant or subtype of the disease, unless lower
aggregate amounts have otherwise been approved under Paragraph (1) of this
subsection.
C. Reductions in
benefits. A specified disease plan shall not eliminate or reduce benefits based
on the occurrence of specified events or attaining a certain age.
D. Overinsurance.
No carrier or producer shall offer or sell a specified disease plan, or
combination of such plans, that apply to more than eight specified diseases. Except for group specified disease plans offered by an
employer, no
carrier or producer shall sell a specified disease plan if that would result in
the customer having coverage for more than eight specified diseases under plans
issued by different carriers. Except for group specified disease plans offered
by an employer, a specified disease plan application shall inquire whether a
prospective insured has other specified disease coverage, and about the number and
type of diseases covered by a prospective insured’s other coverage, if any. A
specified disease plan may provide benefits for all medically diagnosed and
commonly recognized forms or variations of each specified disease or illness
without having each variation count against the eight disease
limit. A carrier shall not sell to an individual a specified disease plan if
such coverage would result in the individual being covered by more than one
specified disease plan for the same specified disease.
[13.10.34.13
NMAC - Rp, 13.10.34.13 NMAC, 07/01/2023]
13.10.34.14 ADDITIONAL REQUIREMENTS FOR HOSPICE
CARE BENEFITS: A hospital indemnity plan that
provides hospice coverage, separately or in conjunction with other hospital
indemnity coverage, is subject to these additional requirements.
A. Scope. The hospice benefit shall apply to
care received in a facility or through an in-home program, licensed, certified or registered in accordance with state law that
provides a formal program of care that is:
(1) for
terminally ill patients whose life expectancy is less than six months;
(2) provided
on an inpatient or outpatient basis; and
(3) directed
by a physician.
B. Benefits trigger. Hospice benefits
shall be payable when the attending physician of the covered person provides a
written statement that the covered person has a life expectancy of six months
or less, and the person is receiving hospice care as described in this rule.
C. Hospice benefit. A
hospice care benefit shall be no less than a lump-sum of $2,500.
[13.10.34.14
NMAC - Rp, 13.10.34.14 NMAC, 07/01/2023]
13.10.34.15 SUPPLEMENTAL PLAN: A supplemental
plan is subject to these additional requirements.
A. Group coverage limitation. A carrier shall only offer
or issue a supplemental plan to a person who is covered under a primary group
major medical, TRICARE or Champus plan.
B. Plan design. A supplemental plan must be specifically
designed to fill gaps in the primary coverage. This requirement is satisfied if
the coverage is designed to fill gaps in cost-sharing in the primary coverage,
such as coinsurance or deductibles, or the coverage is designed to provide
benefits for items and services not covered by the primary coverage and that
are not essential health benefits as defined under section 1302(b) of the
Patient Protection and Affordable Care Act in the New Mexico benchmark plan, or
the coverage is designed to both fill such gaps in cost-sharing under, and
cover such benefits not covered by, the primary coverage.
C. No coordination. A supplemental plan shall not include
a coordination-of-benefits provision but may condition payment of benefits on
the covered person becoming obligated to pay a cost-sharing obligation under
the primary coverage.
D. Indemnity. A supplemental plan shall not offer fixed
indemnity benefits.
E. Filing requirement. For each supplemental plan filed
with the superintendent, the carrier shall also file a separate document
specifically identifying any offered benefits that are not covered by group
major medical coverage and are not essential health benefits.
F. Exclusions. A supplemental plan shall include a
provision that guarantees the plan will not impose an exclusion that does not
appear in the covered person’s group major medical plan.
[13.10.34.15
NMAC - Rp, 13.10.34.15 NMAC, 07/01/2023]
13.10.34.16 NON-SUBJECT WORKER PLAN: A non-subject
worker plan is subject to these additional requirements.
A. Eligibility. A non-subject worker plan shall only be
offered or sold to a person who is self-employed and not subject to New Mexico
workers’ compensation law protections. A carrier shall investigate and evaluate
the self-employment status of each applicant for an individual non-subject
worker plan, and of each person who applies to enroll in a group non-subject
worker plan. An attestation of self-employment by an applicant shall not
relieve a carrier from these duties. 1099 income,
standing alone, is insufficient proof of self-employment.
B. Notice. An application for individual coverage, and an
enrollment form for group coverage, shall include this notice, printed in 14-point
type:
THE
INSURANCE YOU ARE APPLYING FOR IS NOT A MAJOR MEDICAL INSURANCE PLAN. THE INSURANCE
YOU ARE APPLYING FOR DOES NOT OFFER ANY BENEFIT FOR MEDICAL CARE YOU REQUIRE
FOR AN OFF-WORK INJURY OR ILLNESS.
To learn if you are eligible for a major medical
plan, please visit www.Bewellnm.com. or call 1-833-862-3935. premium DISCOUNTS,
financial assistance, MEDICAID OR OTHER MAJOR MEDICAL
COVERAGE OPTIONS may be available.
C. Benefit requirements. The benefits provided under a
non-subject worker plan are limited to medical expense reimbursement, wage loss
replacement and lump-sum payment for permanent or temporary disability (full or
partial) sustained by a covered person as a result of
an on-the-job injury or occupational disease. A subject plan may provide any
combination of such benefits, subject to the benefit levels rule.
D. Benefit levels. The benefits offered under a
non-subject worker plan shall be no less than what a covered person would be
entitled to receive if that person’s self-employment was subject to New Mexico
workers’ compensation laws. A subject plan may provide lower benefit levels,
and omit some such benefits, provided the carrier offers an applicant a plan
that would provide workers’ compensation equivalent benefits, and the covered
person rejects that offer in writing. The rejection document shall include the
following attestation printed in 14-point type:
[CARRIER]
OFFERED APPLICANT AN INSURANCE PLAN THAT INCLUDED BENEFITS EQUIVALENT TO WHAT
APPLICANT WOULD BE ENTITLED TO IF THE APPLICANT’S SELF-EMPLOYMENT WAS SUBJECT
TO NEW MEXICO WORKERS’ COMPENSATION LAWS. THE MONTHLY PREMIUM FOR THAT COVERAGE
WOULD BE [$XX]. APPLICANT ELECTED TO PURCHASE THIS PLAN WHICH PROVIDES LESS
COVERAGE THAN WOULD BE AVAILABLE TO A SUBJECT WORKER UNDER THE NEW MEXICO
WORKERS COMPENSATION LAWS. THE MONTHLY PREMIUM FOR THIS PLAN IS [$XX]. [CARRIER]
OFFERED APPLICANT A CHART SHOWING THE DIFFERENCES BETWEEN THIS PLAN AND THE
FULL COVERAGE PLAN AND OFFERED TO EXPLAIN THOSE DIFFERENCES.
I
ATTEST THAT THE STATEMENT ABOVE IS TRUE AND CORRECT:
________________________________________________________ _______________________
[APPLICANT
NAME] DATE
E. Notice to Workers’ Compensation Administration. Upon
the sale of any non-subject worker plan, the carrier shall file a disclosure notice
with the New Mexico Workers’ Compensation Administration Employer Compliance
Bureau. The notice shall contain the following information:
(1) name of covered person;
(2) covered person’s occupation;
(3) name, address, and telephone number of
any group sponsor of the plan; and
(4) effective dates of the plan.
[13.10.34.16
NMAC - Rp, 13.10.34.16 NMAC, 07/01/2023]
13.10.34.17 FORM AND RATE FILING AND APPROVAL
REQUIRED:
A. Prior approval of forms required. A
carrier shall not issue, deliver or use a form
associated with a plan, unless and until such form has been filed with and
approved by the superintendent.
B. Prior
approval of rates required. A carrier shall not use rates or modified
rates for an individual or group plan unless and until such rates are filed
with and approved by the superintendent, except for rates for a plan issued to
eligible members of an out-of-state group policyholder defined by Paragraph (1)
of Subsection A of Section 59A-23-3 NMSA 1978. A carrier shall not offer a group
coverage plan to New Mexico residents that are members of a group not defined
in Paragraph (1) of Subsection A of Section 59A-23-3 NMSA 1978 under a plan
issued to an out-of-state group policyholder unless the plan complies with Subsections
D and G of this Section. Projected loss ratios for new plans or products shall
be filed prior to sales and be based on credible data.
C. Rate
filing requirements. The superintendent shall post on its
website requirements for filing actuarial memorandums and rates for rate filing requests.
D. Minimum
loss ratios for group plans. A group product
subject to this rule shall be subject to the following actual minimum loss
ratios, adjusted for low or high average premium forms:
(1) Definitions of renewal clause. The
following definitions shall be applied
to the table:
Type
of Coverage: |
OR |
CR |
GR |
NC |
Medical
Expense |
65% |
60% |
60% |
55% |
Loss
of Income and Other |
65% |
60% |
55% |
50% |
(a) OR- Optionally Renewable: renewal is at
the option of the insurance company;
(b) CR- Conditionally Renewable: renewal
can be declined by class;
by
geographic area or for stated reasons other than deterioration of health;
(c) GR- Guaranteed Renewable: renewal
cannot be declined by the insurance company for any reason, but the insurance
company can revise rates on a class basis;
(d) NC- Non-Cancelable: renewal cannot be declined nor can rates be revised by the insurance company.
(2) Low average premium forms. For a plan
form, including riders and endorsements, under which the actual average annual
premium per certificate is low (as defined below), the appropriate ratio from
the table above should be adjusted downward by the following formula:
RN = R x
(I x 500) + X
(I x 750)
where: R is
the table ratio;
RN is the resulting guideline ratio;
I is the consumer
price index factor; and
X is the average annual premium, up to a
maximum of I x 250.
The factor I is determined as follows:
I = CPI-U, Year (N-1) = CPI-U, Year (N-1) CPI-U, (1982) 97.9
where:
(a) (N-1)
is the calendar year immediately preceding the calendar year (N) in which the
rate filing is submitted in the state;
(b) CPI-U
is the consumer price index for all urban consumers, for all items, and for all
regions of the U.S. combined, as determined by the U.S. Department of labor, bureau
of labor statistics based on the 1982=100 basis;
(c) the
CPI-U for any year (N-1) is taken as the value of September. For 1982, this value was 97.9;
(d) hence,
for rate filings submitted during calendar year 1983, the value of I is 1.00.
(e) Low
average annual premium is defined as average
annual premium less than or equal to I x 250.
(f) High
average annual premium is defined as average annual premium more than or equal
to I x 1500.
(3) High average premium forms. For a plan
form, including riders and endorsements, under which the actual average annual
premium per certificate is high (as defined
above), the appropriate ratio from the table above should be adjusted upward by
the following formula:
RN = R x
(I x 4000) + X
(I x
5500)
where: R is the table ratio
RN is the resulting guideline ratio
I is the consumer
price index factor (as defined in Paragraph
(2) above)
X is the average annual premium, not less
than I x 1500.
In no event, however, shall RN exceed the
lesser of:
(a) R + 5 percentage points, or (b) 68%.
(4) Determination of average premium. A
carrier shall determine the average annual premium per form based on the
distribution of business by all significant criteria having a price difference,
such as age, sex, amount, dependent status, rider frequency, etc., except
assuming an annual mode for all certificates (i.e., the fractional premium
loading shall not affect the average annual premium or anticipated loss ratio calculation).
E. Individual
plan minimum loss ratio. An individual plan subject to this rule shall be
subject to the following actual minimum loss ratios, adjusted for low or high
average premium forms:
Type
of Coverage: |
OR |
CR |
GR |
NC |
Medical
Expense |
60% |
55% |
55% |
50% |
Loss
of Income and Other |
60% |
55% |
50% |
45% |
(1) Definitions
of renewal clause. The following definitions shall be applied to the table:
(a) OR- Optionally Renewable: renewal is at
the option of the insurance company;
(b) CR- Conditionally Renewable: renewal
can be declined by class,
by
geographic area or for stated reasons other than deterioration of health;
(c) GR-
Guaranteed Renewable: renewal cannot be declined by the insurance company
for any reason, but the insurance company can revise rates on a class basis;
(d) NC-
Non-cancelable: renewal cannot be declined nor can
rates be revised by the insurance company.
(2) Low
average premium forms. For a plan form, including riders and endorsements,
under which the actual average annual premium per certificate is low (as
defined below), the appropriate ratio for the table above should be adjusted
downward by the following formula:
RN = R x
(I x 500) + X
(I x 750)
where: R
is the table ratio;
RN is the resulting guideline ratio;
I is the consumer
price index factor; and
X is the average annual premium, up to a
maximum of I x 250.
The factor I is determined as follows:
I = CPI-U, Year (N-1) = CPI-U, Year (N-1) CPI-U, (1982) 97.9
where:
(a) (N-1)
is the calendar year immediately preceding the calendar year (N) in which the
rate filing is submitted in the state;
(b) CPI-U
is the consumer price index for all urban consumers, for all items, and for all
regions of the U.S. combined, as determined by the U.S. Department of labor, bureau
of labor statistics, based on the 1982=100 basis;
(c) the
CPI-U for any year (N-1) is taken as the value of September. For 1982, this
value was 97.9;
(d) hence, for rate
filings submitted during calendar year 1983,
the
value of
I is 1.00.
(3) High
average premium forms. For a plan form, including riders and endorsements,
under which the actual average annual premium per certificate is high (as
defined above), the appropriate ratio from the table above should be adjusted
upward by the following formula:
RN = R x
(I x 4000) + X
where: R is the table ratio
RN is the resulting guideline ratio
I is the consumer
price index factor (as defined in Paragraph
(2) above)
X is the average annual premium, not less
than I x 1500.
In no event, however, shall RN exceed the
lesser of:
(a) R + 5
percentage points, or
(b) 63%.
(4) Determination of average premium. A
carrier shall determine the annual premium per form based on an anticipated
distribution of business by all significant criteria having a price difference,
such as age, sex, amount, dependent status, rider frequency, etc., except
assuming an annual mode for all certificates (i.e., the fractional premium
loading shall not affect the average annual premium or anticipated loss ratio
calculation). The value of X should be determined on the
basis of rates being filed. Thus, where this adjustment is applicable to
a rate revision under Paragraph G, rather than to a new form, X should be
determined on the basis of anticipated average size
premium immediately after the revised rates have fully taken effect.
F. Rate
revisions. The following requirements shall apply to rate revision
requests:
(1) With
respect to filing rate revisions for a previously approved form, or a group of
previously approved forms combined for experience, benefits shall be deemed
reasonable in relation to premiums provided the revised rates meet the most
current standards applicable to rate filings; and
(2) Carriers are urged to
review their experience periodically and to file rate revisions, as
appropriate, in a timely manner to avoid non-compliance with this rule.
G. Annual rate certification filing procedures.
Carriers not filing new or updated premium rates in any given
plan year shall file an actuarial memorandum demonstrating that minimum loss
ratios have been met for all products.
(1) General requirement. Carriers shall
meet the minimum loss ratio (“MLR”) established, and in the manner calculated,
under this section of the rule.
(2) Aggregation.
Loss ratios shall be calculated on a consolidated level across policies with the same product type and benefit design.
(3) Measurement
period. Compliance with the minimum loss ratio shall be measured over all years of issue
combined and for each calendar year of experience utilized in the rate
determination process (but never less than the last three years). A filing for
a new pool shall be based on credible data from generally recognized industry
sources. Separate filings shall be made for separate rating pools.
(4) Frequency.
Actual loss ratios shall be calculated annually by carriers that issue excepted benefits products specified
in this rule, beginning in 2023.
(5) Timeline. The evidence of compliance
with the minimum loss ratio requirements shall be filed with the superintendent
on the anniversary date when the product or the product’s most recent rate
filing was approved.
(6) Methodology. Actual loss ratios shall
be calculated using company claim data including an estimate for claims
incurred but not reported. The claims will be reported for all years of issue
combined and for each calendar year of experience utilized in the rate
determination process (but never less than the last three years after the third
year of experience is available). The actual accumulated loss ratio over the
measurement period (A) will be compared to original pricing accumulated loss
ratios over the measurement period (E) as a method of justifying the minimum
loss ratio is being met or showing the need for remedial action if (A)/(E) is
below the threshold specified in Paragraph (8) of this subsection.
(7) Waiver. For
noncredible blocks of business on a nationwide basis, the company may request a
waiver of the requirement. The request shall be made annually and must be
accompanied by a letter indicating the nature of the filing, the type of
product, and the reason for the request.
(8) Compliance
with minimum loss ratios. Each carrier shall submit to the superintendent
an exhibit showing the calculation of the applicable loss ratios and:
(a) a
statement signed by a qualified actuary that the minimum loss ratio
requirements have been met; or
(b) a
rate filing to justify the rates, revise rates, modify benefits through a
benefit endorsement or to return excess premium, if the actual accumulated loss
ratio divided by the expected accumulated loss ratio (A/E) over the measurement
period is below eighty-five percent.
(9) The
superintendent may require a plan to return excess premiums or increase
benefits proportionately if the ratio of the actual accumulated experience to
the expected accumulated experience (A/E) is below eighty percent.
(10) A
carrier shall not return excess premiums per the above guidelines, until the
carrier files a refund plan and calculation with and obtains approval of the
plan by the superintendent.
H. Disapproval of forms and rates. The
superintendent shall disapprove a form:
(1) if
the benefit provided therein is unreasonable in relation to the premium
charged; or
(2) that
misrepresents the benefits, advantages, conditions or terms of any plan or that unfairly characterizes
the plan as more favorable to the covered person than the actual terms of the
plan, such as naming coverage for specific diseases whose primary forms of treatment
are then listed as exclusions;
(3) that
uses any false or misleading statements;
(4) that
uses any name or title of any plan or class of plans misrepresenting the true
nature thereof, including misrepresenting the plan as major medical coverage;
or
(5) that is contrary to
law, discriminatory, deceptive, unfair, impractical, unnecessary
or unreasonable.
I. Variable MLR. A carrier shall not offer
a plan subject to this rule to any person unless each possible plan design
selectable by that person meets the MLR requirements as reflected in an
approved rate filing. For variable
forms, a carrier cannot satisfy MLR requirements with average premiums for the form as a whole. The carrier must base MLR calculations on
the average premium for each possible combination of benefits and levels
offered by demographics used for underwriting. The superintendent reserves the
right to reject a plan that has no meaningful difference from another plan
offered by the same carrier. The requirements of this rule do not apply to a
non-contributory plan.
J. Premium increases. A carrier shall not increase a covered
person’s premium under any plan, other than a disability income plan, during
the first two years that the covered person’s coverage is in force except in
cases where one or more persons are added to the policy as covered persons
during this two year period. The new premium resulting
from the addition of a covered person(s) shall not change for the first two
years the policy with the added lives is in force.
[13.10.34.17 NMAC - Rp, 13.10.34.15 NMAC, 07/01/2023]
13.10.34.18 REQUIRED
DISCLOSURES AND NOTICES:
A. General notice requirement. An application
for an individual plan or plan sold through an association or group described
in Paragraphs (2) or (4) of Subsection A of 59A-23-3 NMSA 1978, other than a
disability income plan, shall contain in bold, 14-point type, directly above
the applicant signature line the following notice:
Notice to buyer: PLEASE REVIEW THIS PLAN CAREFULLY. IT
ONLY PROVIDES LIMITED BENEFITS, AND IT DOES NOT ON ITS OWN OR IN COMBINATION
WITH OTHER LIMITED BENEFITS POLICIES CONSTITUTE MAJOR MEDICAL INSURANCE. bENEFITS
PROVIDED ARE SUPPLEMENTAL AND ARE NOT INTENDED TO COVER ALL MEDICAL EXPENSES.
To learn if you are eligible for a major medical
plan, please visit [www.BEwellnm.com] or call [1-833-862-3935]. premium DISCOUNTS,
financial assistance, OR OTHER MAJOR MEDICAL COVERAGE OPTIONS may be available.
B. Renewal provision.
A plan shall include a renewal, continuation or
nonrenewal provision. The language or specification of the provision shall be
consistent with the type of plan to be issued. The provision shall be
appropriately captioned, shall appear on the first page of the plan, and shall
clearly state the duration of coverage and renewal terms.
C. Riders. A rider, endorsement,
or supplement added to a plan after its effective date that reduces or eliminates
benefits or coverage shall not be effective unless signed by the covered person.
Signature may include electronic signature or voice signature,
however, this signature must be recorded by the carrier and time-stamped. This
signature requirement does not apply to certificates issued to covered persons in
a group plan. A signature shall not be required if the rider, endorsement or supplement reflects a change to the plan that
is required by law.
D. Additional premium
for riders, endorsements or supplement. If an
additional premium is charged for benefits specified in a rider, endorsement or
supplement, the plan or certificate shall specify the premium.
E. Preexisting
conditions. If a plan includes any preexisting condition exclusion or
limitation, the plan or certificate shall include a separate section labeled “Preexisting
Conditions, Exclusions and Limitations.” F. Right
of return/Free look. A plan shall include a prominent notice, printed on or attached to the first page of the plan, stating that
the covered person has the right to return the plan, and cancel any associated voluntary
group membership enrolled in contemporaneous with the plan enrollment, within
30 days of its delivery, and to have the premium and membership fees refunded
in full if the covered person is not satisfied for any reason.
G. Age factors. If
age is a factor that reduces aggregate benefits, that factor shall be
prominently set forth in the outline of coverage.
H. Conversion privilege.
If a plan includes a conversion privilege, the provision shall be captioned,
“Conversion Privilege.” The provision shall specify who is eligible for
conversion and the circumstances that govern conversion, or
may state that the conversion coverage will be as provided in an approved plan
form used by the carrier for that purpose.
I. Medicare supplement
notice.
(1) The
outline of coverage delivered with an accident-only, specified disease,
hospital indemnity, supplemental or non-subject plan shall contain the
following notice in bold 14-point type:
THIS
IS NOT A MEDICARE SUPPLEMENT PLAN. IF YOU ARE ELIGIBLE
FOR MEDICARE, ASK FOR INFORMATION ABOUT
MEDICARE SUPPLEMENT POLICIES.
(2) A
carrier shall deliver to persons eligible for Medicare any notice required
under 13.10.25 NMAC.
J. Outline of coverage
requirements. Each subject plan and certificate shall include the outline
of coverage that provides a basic overview of the plan’s purpose, benefits,
coverage minimums and maximums.
(1) The
outline of coverage shall include the following notice, printed in bold
14-point type:
READ YOUR PLAN
CAREFULLY – THIS OUTLINE OF COVERAGE PROVIDES A VERY BRIEF DESCRIPTION OF THE
IMPORTANT FEATURES OF YOUR COVERAGE. THIS IS NOT THE INSURANCE CONTRACT AND
ONLY THE ACTUAL PLAN PROVISIONS WILL DETERMINE THE TERMS OF COVERAGE. THE PLAN
ITSELF SETS FORTH IN DETAIL THE RIGHTS AND OBLIGATIONS OF BOTH YOU AND YOUR
INSURANCE COMPANY. IT IS, THEREFORE, IMPORTANT THAT YOU READ YOUR PLAN
CAREFULLY!
(2) The
outline of coverage shall provide contact information for the OSI consumer
assistance bureau.
K. Delivery
of plan documents. A carrier shall not bind coverage for any subject plan
without delivering all plan documents to a prospective insured and allowing the
prospective insured 30 calendar days to review those materials. Nothing in this
subsection precludes a carrier from making coverage retroactive to the date
that the plan documents were delivered to the prospective insured. The carrier shall maintain proof of compliance
with this requirement for each sale for five years from the coverage effective
date. For a group plan, either the carrier or the group master policyholder may
satisfy the delivery requirement, but the carrier shall remain responsible for
any failure to do so by the master policyholder. In
the case where the group master policyholder delivers the plan documents to the
prospective policyholders, the carrier shall require the group master
policyholder to attest to the compliance with the requirements of this section
and to provide documents that clearly support the attestation. The carrier
shall not bind coverage until it has received the master policyholder’s
attestation.
[13.10.34.18
NMAC - Rp, 13.10.34.16 NMAC, 07/01/2023]
13.10.34.19 REQUIREMENTS
FOR REPLACEMENT OF INDIVIDUAL PLAN COVERAGE:
A. Required questions. An application for an individual
plan or a plan sold through an association or group described in Paragraphs (2)
or (4) of Subsection A of 59A-23-3 NMSA 1978 shall ask whether the insurance
requested will replace any other plan subject to this rule.
B. Notice requirement.
Upon determining that a sale will involve replacement of a plan, a carrier,
other than a direct response carrier, or its agent, shall furnish the
applicant, prior to issuance or delivery of the plan, the notice described in
Subsection C below. A direct response carrier shall deliver to the applicant,
upon issuance of the plan, the notice described in Subsection D below. No
notice is required for the solicitation of accident-only or single premium
nonrenewal policies. The carrier shall retain proof of notice for five years
from the coverage effective date.
C. Non-direct response
carrier notice:
NOTICE TO
APPLICANT REGARDING REPLACEMENT
OF LIMITED
BENEFIT HEALTH INSURANCE
According
to [your application] [information you have furnished], you intend to lapse or
otherwise terminate existing insurance and replace it with a plan to be issued
by [insert company name] Insurance company. For your own information and
protection, you should be aware of and seriously consider certain factors that
may affect the insurance protection available to you under the new plan.
(1) Health
conditions that you may presently have, (preexisting conditions) may not be
immediately or fully covered under the new plan. This could result in denial or
delay of a claim for benefits under the new plan, whereas a similar claim might
have been payable under your present plan.
(2) You
may wish to secure the advice of your present insurer or its agent regarding
the proposed replacement of your present plan. This is not only your right, but
it is also in your best interests to make sure you understand all the relevant
factors involved in replacing your present coverage.
(3) If,
after due consideration, you still wish to terminate your present plan and
replace it with new coverage, be certain to truthfully and
completely answer all questions on the application concerning your
medical and health history. Failure to include all material medical information
on an application may provide a basis for the company to deny any future claims
and to refund your premium as though your plan had never been in force. After
the application has been completed and before you sign it, reread it carefully
to be certain that all information has been properly recorded.
The above “Notice to Applicant” was
delivered to me on:
____________________________
(Date)
____________________________
(Applicant’s
Signature)
D. Direct response
carrier notice:
NOTICE TO
APPLICANT REGARDING REPLACEMENT
OF LIMITED
BENEFIT HEALTH INSURANCE
According to [your application]
[information you have furnished] you intend to lapse or otherwise terminate
existing insurance and replace it with the plan delivered herewith and issued
by [insert company name] Insurance company. Your new plan provides 30 days
within which you may decide without cost whether you desire to keep the plan.
For your own information and protection, you should be aware of and seriously
consider certain factors that may affect the insurance protection available to
you under the new plan.
(1) Health
conditions that you may presently have, (preexisting conditions) may not be
immediately or fully covered under the new plan. This could result in denial or
delay of a claim for benefits under the new plan, whereas a similar claim might
have been payable under your present plan.
(2) You
may wish to secure the advice of your present insurer or its agent regarding
the proposed replacement of your present plan. This is not only your right, but
it is also in your best interests to make sure you understand all the relevant
factors involved in replacing your present coverage.
(3) [To
be included only if the application is attached to the plan]. If, after due
consideration, you still wish to terminate your present plan and replace it
with new coverage, read the copy of the application attached to your new plan
and be sure that all questions are answered fully and correctly. Omissions or
misstatements in the application could cause an otherwise valid claim to be
denied. Carefully check the application and write to [insert company name and
address] within 10 days if any information is not correct and complete, or if
any past medical history has been left out of the application.
[COMPANY
NAME]
[13.10.34.19
NMAC - Rp, 13.10.34.17 NMAC, 07/01/2023]
13.10.34.20 COORDINATION OF BENEFITS, BUNDLING AND
VARIABILITY:
A. Noncoordination
of benefits. Benefits under a plan shall:
(1) be
provided under a separate plan, certificate, or contract of insurance;
(2) have
no coordination with the benefits offered under a health plan; and
(3) pay
benefits regardless of any benefits provided under a health plan.
B. No bundling. No carrier, directly or through an affiliated
producer, shall market or sell a bundled combination of accident-only,
specified disease, hospital indemnity and non-subject worker plans. An
application that is used in connection with more than one type of plan subject
to this rule shall include a conspicuous notice that the applicant cannot
purchase more than one type of plan from the carrier using the same application.
This provision does not preclude the same
carrier from selling more than one product type to a single purchaser as long as each policy is available at its own stated
premium rate, independent of the other product types.
A
carrier shall not offer or provide memberships or discounts relating to health
care services or products. The
provisions of this subsection shall not apply to a plan sold through a group
identified in Paragraphs (1) or (3) of Subsection A of 59A-23-3 NMSA 1978, or
to a bona fide association.
C. Major medical
coverage requirement. Accident-only, specified disease, hospital indemnity
and non-subject worker plans, excluding blanket coverage compliant with Section
59A-23-2 NMSA 1978 and group plans described in Paragraph (1) of Subsection A
of 59A-23-3 NMSA 1978, shall only be issued to persons who acknowledge that the
plan is not major medical or comprehensive health insurance. For purposes of
this requirement, short-term, limited-duration insurance shall not be
considered major medical coverage.
(1) An
application or enrollment form for a plan subject to this subsection shall
include an attestation by the applicant affirming that the applicant
understands that the individual is not purchasing major medical insurance at
the time of application. An application for a hospital indemnity plan, or plan
offering other fixed indemnity benefits, shall also include any disclosure required
by federal law. The attestation shall be
in writing and signed by the applicant before coverage becomes effective. The
carrier may retroactively apply coverage to the date of application.
(2) A
sale of a plan subject to this subsection is unauthorized if an applicant fails
to sign or deliver the attestation described in this rule.
(3) A
carrier shall retain a copy of the attestation for at least five years.
(4) If
a carrier of a plan subject to this subsection learns, directly or through an
agent, that a covered person's major medical coverage has lapsed or was
canceled, the carrier shall send the person the following notice:
YOUR
MAJOR MEDICAL COVERAGE MAY HAVE RECENTLY LAPSED. YOUR POLICY WITH [IDENTIFY
COMPANY] IS NOT MAJOR MEDICAL HEALTH INSURANCE. THE BENEFITS PROVIDED BY
[IDENTIFY COMPANY] DO NOT COVER ALL MEDICAL EXPENSES.
To learn if
you are eligible for a major medical plan, please visit www.Bewellnm.com. or
call 1-833-862-3935. premium DISCOUNTS, financial assistance, MEDICAID OR OTHER MAJOR MEDICAL COVERAGE
OPTIONS may be available.
D. Matrix forms. The
coverages governed by this rule are subject to prohibitions on matrix forms as
otherwise specified in New Mexico law.
[13.10.34.20
NMAC - Rp, 13.10.34.18 NMAC, 07/01/2023]
13.10.34.21 PENALTIES: The sale of any
plan that does not comply with this rule is unlawful. In addition to any
applicable suspension, revocation or refusal to
continue any certificate of authority or license under the New Mexico Insurance
Code, a penalty for any material violation of this rule may be imposed against
a health care insurance carrier or insurance producer by the superintendent. The
actions of any producer or third-party administrator relating to the sale of a
plan subject to this rule, or a claim under any such plan, shall be deemed the
actions of the plan issuer.
[13.10.34.21
NMAC - Rp, 13.10.34.19 NMAC, 07/01/2023]
13.10.34.22 SEVERABILITY: If any section
of this rule, or the applicability of any section to any person or
circumstance, is for any reason held invalid by a court of competent
jurisdiction, the remainder of the rule, or the applicability of such
provisions to other persons or circumstances, shall not be affected.
[13.10.34.22
NMAC - Rp, 13.10.34.20 NMAC, 07/01/2023]
History of
13.10.34 NMAC:
13.10.34
NMAC - Standards For Accident Only, Specified Disease
Or Illness, Hospital Indemnity, And Related Excepted Benefits, filed 10/01/2020
was repealed and replaced by 13.10.34 NMAC - Standards For Accident-Only,
Specified Disease, Hospital Indemnity, Disability Income, Supplemental, And
Non-Subject Worker Excepted Benefits, effective 07/01/2023.